Privacy Policy for Spacecor Solutions Private Limited

At Crystaspace, accessible from https://www.crystaspace.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Crystaspace and how we use it.

Crystaspace.com is a property of Spacecor Solutions Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 1379, Ferrera Tower, Mahagun Moderne, Sector-78, Noida, Uttar Pradesh – 201301.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at himanshu@crystaspace.com


Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment and billing information: We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Crystaspace.com.

Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.


We collect information in different ways

We collect information directly from you: We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.


Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes: We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enrol you in our newsletter.

We use information to send you transactional communications: We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.


Sharing of information with third-parties

We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.

We will share information with the event organizers: We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners: This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.


Log Files

Crystaspace follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, Crystaspace uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Crystaspace.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Crystaspace, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Crystaspace has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies

Crystaspace's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?


Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Crystaspace. This policy is not applicable to any information collected offline or via channels other than this website.


Updates to Privacy Policy

This Privacy Policy was last updated on 13.07.2019. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.